Reviews

I would like to extend a gratitude of thanks to Jerry and his staff (Andy) in particular. I have an older heating system and they were able to diagnose and repair it without hassle. They answered, asked, and answered all questions while taking the guess work out of the solution. They were VERY professional and courteous. They were also able to work with a smaller budget all the while treating me (a new customer) as a well established customer. I will DEFINITELY refer and keep them on speed dial for all my household maintenance. Thank you!

The Best! Did what the others couldn't do!Exceptional Service. Great communication.

Did a great job and worked quickly. Work was 33% cheaper than Rotorooter quote including Roto's discounts... Customer service was very responsive and helpful.

Eric was thorough, took time to put shoe protectors on. He wore his mask the entire time here.

Toilet was clogged and plunging it was not enough! I called late morning and he came midafternoon and augered it out quick! Fast safe great service! Will definitely return !

The whole experience with My Guys, from scheduling to follow up, was a very positive one. The office was prompt, friendly, and responsive. The technician was so knowledgable and was not satisfied (and stayed the extra time) until the job was done correctly. Their prices were very reasonable, especially considering we had shopped around quite a bit, and we would definitely use them again!

Service was prompt. HVAC tech Cody was really friendly and knowledgeable. Pricing was fair and the A/C is working great now.

Our A/C tuneup from My Guys was 5-star. I was able to make an appointment that fit my schedule. On the morning of the appointment, My Guys tech Cody called ahead and arrived promptly within the appointment window. He was thorough, friendly and knowledgeable -- inspecting and cleaning the unit outside, measuring the temperature drop from the air return to the A/C (a solid 17-degree difference on a mild day), offered advice, and answered all of my air conditioning questions. Cody gave me all the time I needed to ensure I was satisfied with the work performed. He helped me fill out my rebate form (good for a $50 credit from FirstEnergy on the $89 service), as well. Nice job My Guys.

Professional, courteous service. Everything was thoroughly explained to me. Definitely would call them again for any plumbing need.

I came home to a freezing cold house one evening after work and began frantically calling repairmen. Cody, one the service techs at My Guys, was the first (and only) to respond that evening and explained that he could come out that evening, but was considerate of the cost and recommended that if it was not an emergency that it would be substantially cheaper if an appointment were scheduled in the morning. He assured me that someone from the office would be in touch in the morning by 8:30 am. My phone rang by 8:05 and I was added to the days stops. Cody arrived by 10 am and was very knowledgeable and thorough in assessing the issue. He took into consideration cost and gave me several options including replacing the entire unit because the furnace was approximately 15 years old. We ended up replacing just the blower motor at a cost of approximately $600. The furnace has been working great since his repairs. I greatly appreciated the fact that he genuinely cared about my situation, was very knowledgeable and thorough, and took into consideration cost. I would definitely rehire and recommend My Guys!

I had My Guys come check out my boiler and give me an estimate on repair or replacement. They were available to show up within a day when others were suggesting at least a week or two delay. The workers showed up on time and are very knowledgable a friendly. They answered all my questions, gave me all my options and didn't try to up sell me. I was very impressed with the owners knowledge of the system since it is discontinued from about 1962. He made me feel comfortable about putting the job in "My Guys" hands and that I made the right choice. My parents have used them in the past and I will now too.

Love these guys! Cody is such a nice man. Knows his stuff and will explain everything! I recommend these nice folks to EVERYONE!

Same day service on an extremely hot day. Previously had called another repair company and the earliest they could send someone out would take about a week. The service man from My Guys Plumbing, Cody, was very courteous, professional, and thoroughly explained what he was doing. He listened to my issue and gave me some very good advice as well as options as to what I needed to consider about my present air conditioner and furnace. He did not use any "sales pressure" techniques. I felt that I was getting the proper repair that my unit required. Very polite gentleman. I would do business with this company, again, if necessary.

My Guy was fast and did a great job. I will call them again if I ever need plumbing done again.

Good communication with My Guys, on time estimate & arrival. Nice, good plumber & plumber's assistant. Skills good, finished on-time. Our job was tricky and they had to change course mid-stream. They recuperated quickly with new plan. Pricey, but for the job they had to do, we understand.